Totus Tech – SMS Campaign Privacy Policy
Effective Date: May 1, 2025

At Totus Tech (“we,” “our,” or “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect the information you provide when you opt in to receive SMS (Short Message Service) communications from us.

By subscribing to our SMS campaigns, you agree to the terms outlined below.

1. Information We Collect

When you sign up for SMS messages from Totus Tech, we may collect:

  • Phone Number – Required to send messages to your mobile device.
  • Full Name – If voluntarily provided, used to personalize communication.
  • Location Data – Collected only with your consent and used for relevant updates.
  • Engagement Data – Includes message delivery status, open rates, and replies.

2. How We Use Your Information

Your information is used to:

  • Send promotional messages, event notifications, updates, and alerts.
  • Deliver transactional communications (e.g., order confirmations, support updates).
  • Customize content and offers based on your interests or location.
  • Ensure compliance with applicable laws and industry standards.

3. Consent to Receive SMS

You provide consent to receive SMS communications when you:

  • Opt in via our website or digital forms.
  • Text a keyword to a designated Totus Tech number or short code.
  • Sign up during a support, service, or purchase interaction.

Message and data rates may apply. Message frequency may vary based on user interaction and campaign settings.

4. Opting Out

You may opt out at any time by replying with:

  • STOP – To unsubscribe from all future SMS messages.
  • HELP – To receive assistance or contact information.

Once you opt out, you will no longer receive SMS messages unless you re-enroll.

5. How We Share Information

Totus Tech does not sell or rent your phone number to third parties. We may share your information only with:

  • SMS service providers under strict data protection agreements.
  • Legal authorities, if required by law, subpoena, or court order.

All third-party partners are required to handle your data securely and in compliance with this policy.

6. Data Retention

Your data will be retained only as long as necessary to support SMS delivery, legal compliance, dispute resolution, or enforcement of our terms.

7. Data Security

We use industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse.

8. Children’s Privacy

Totus Tech’s SMS services are not intended for children under the age of 13. We do not knowingly collect information from individuals in this age group.

9. Updates to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on our website with a revised effective date. Continued participation in SMS campaigns after updates indicates acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about this policy or our use of your information, please contact us:

Totus Tech
Email: support@totustech.com
Phone: 7634024402
Mail: [Insert Totus Tech mailing address]